TQM Seminar for Section Chiefs (3 days x 2 months)

First Month
Day1 What is TQM
Roles of Section Chiefs in TQM
Group Discussion Orientation
Day2 Problem Solving Methods (1)(2)
Group Discussion
Day3 Problem Solving Methods (3) Process Management & Daily Management(1)
Second Month
Day1 Process Management & Daily Management (2)
Group Discussion (1)
Day2 Fundamentals of Quality Assurance Activities
Case Study Presentation on GENBA Management Improvements
Group Discussion (2)
Day3 Quality Assurance Activities and Relevant Management Activities
Group Discussion (3) Presentations, Q & A, Review
General Q & A